Kruk S.A.

Receivables monitoring is a service targeted at companies which, due to the retail nature of their business, have problems with untimely payments from customers. Therefore, even short delays may result in bottlenecks. The introduction of receivables monitoring brings significant improvement of financial liquidity, establishes a payment discipline among customers and reduces customer service costs thanks to a significant drop in the number of non-performing debts in the portfolio.

Receivables monitoring is used both by companies whose customers are individuals and by companies conducting B2B transactions whose customers are SMEs. The service is based on the contact center technology and enables mass contacts with consumers.